Service

Our Services and Warranty
●    OEM & ODM Service: We welcome OEM and ODM orders.
●    OEM Services: all products and package can be customized according to customer requirements.

●    ODM Services: Give us your ideas, we will develop and design new products for you based our Technology.
Design: 1-3month
Prototype Verification: 1-2month
Mold Opening: 2 month
Trial Production: 1 moth
Product Certificate Applying: 1 month
Put the new product into mass production: 1month

NOTE: The job duration is based on the current work force and will be changed slightly according to the job load.


Our Warranty:
●    The service purpose of CENOEASE is quality first and service foremost!
●    We also have professional technician team to support you if any technician problem you meet.

●    We always give one year warranty when we sell the products overseas. Since the freight cost of international consignments can be very high. We will provide any necessary free accessories in proportion to the foreign order quantity (1-2 percent) and repair manual as well as technical support. Most problems which occur during use can be repaired quite easily.

We recommend customers to resolve them locally. If there are some products which really can't be repaired, after we confirm the precise quantity of such product, we will send the agreed quantity of new accessories or products free of charge with the next delivery to compensate for the loss.